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Frequently Asked Questions
What is Mathura Peda?
Mathura Peda is a traditional Indian sweet made from condensed milk, sugar, and cardamom, originating from the city of Mathura. It’s known for its rich, creamy texture and authentic flavor.
How do I place an order?
You can place an order directly on our website. Simply select the quantity of Mathura Peda you’d like, add it to your cart, and proceed to checkout.
Do you offer free shipping?
Yes, we offer free shipping on all orders across India. Enjoy the authentic taste of Mathura Peda delivered fresh to your doorstep without any additional shipping cost.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, UPI, net banking, and digital wallets. Your payment is secure and encrypted.
How long does delivery take?
Delivery typically takes 3-5 business days, depending on your location. We strive to ensure that your Mathura Peda arrives fresh and on time.
Is your packaging eco-friendly?
Yes, we are committed to sustainability. All our products are packaged in eco-friendly materials to reduce environmental impact.
Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress.
What if I receive a damaged or incorrect order?
In the unlikely event that you receive a damaged or incorrect order, please contact our customer service team immediately. We will resolve the issue promptly.
Do you offer bulk orders or custom packaging?
Yes, we cater to bulk orders and can provide custom packaging for special occasions or events. Please contact us for more details and pricing.
How can I contact customer service?
You can reach our customer service team via email at support@mathurapeda.com or by phone at +91-XXXX-XXXXXX. We’re here to help with any questions or concerns.